Report shows jump in aged care complaints
Complaints about aged care have increased by 23 per cent in the last year and 47 per cent since 2015,...
rae-lamb
CDC driving increase in complaints
Complaints about community aged care account for a growing share of concerns received by the Aged Care Complaints Commissioner, new...
Concerns over value for money top home care complaints: Commissioner
Some 23 per cent of complaints to the Aged Care Complaints Commissioner now relate to home and community-based care services,...
Conference brings providers and consumers together on home care reforms
Utilising client feedback to attract and keep consumers in a competitive home care market is the focus of an upcoming...
Consumers take complaints over home care fees to commissioner
Concerns over fees topped the list of home care complaints to the new Aged Care Complaints Commissioner in the first...
Upcoming webinars: learning from complaints
Home Care Today, a CDC support project, is hosting a webinar with the Aged Care Complaints Commissioner, Rae Lamb, to...