Rapport with staff, control most valued by clients: research
The Australian Aged Care Quality Agency has published a report into the drivers of consumer choice and perceptions of quality...
quality agency
How to prepare for the new quality standards
It is critical community aged care organisations review their current policies and practices and start matching them to the proposed...
Quality Agency expands consumer feedback surveys into community care
The Australian Aged Care Quality Agency will start publishing consumer experience reports as part of its reviews of home and...
Inaugural recognition for home care services in Better Practice awards
A mobile social club targeting rural and remote clients, a community garden fostering intergenerational connections, and a staff development program...