Work still needed despite rise in compliance
The Aged Care Quality and Safety Commission's latest Sector Performance Report shows more home care providers are complying with the...
Janet Anderson
New quality commissioner appointed
Federal bureaucrat Liz Hefren-Webb has been appointed as the incoming Aged Care Quality and Safety Commissioner. Ms Hefren-Webb, who is...
CHSP providers focus on their future
New regulatory obligations, workforce pressures and uncertainty are among the challenges discussed at this week’s gathering of people working in...
Home service complaints up slightly
Complaints about aged care services in the home have risen a fraction compared with 2022- 2023 with lack of consultation...
Report showcases best-practice approaches to aged care
Keeping older people at the centre of all aspects of aged care is a key theme of feedback and recommendations...
Home care services under greater scrutiny
The aged care sector’s regulatory body is now assessing all services of home care providers in a single audit. The...
Comms, charges top home care complaints
Consultation and finances head the list of complaints received by the aged care regulatory body from in-home care clients, says...
Study the data and act, commissioner tells delegates
Regulatory body chief Janet Anderson urged delegates attending the Aged & Community Care Providers Association’s Queensland conference to study the...
Governance compliance a concern, says regulator
Aged care providers need to lift their game when it comes to governance, according to the latest sector performance report....
Home care complaints up
Complaints about home care services have risen slightly, a first-of-its-kind report from the regulator shows. Published by the Aged Care...
Regulator needs to better engage with sector, says report
The aged care watchdog needs to interact more with the sector, according to an independent review. Released on Friday, and...
Regulator can ban staff from sector
Aged care workers who engage in serious poor conduct or who are deemed unsuitable to work in the sector can...