To apologise or not? When sorry seems to be the hardest word
Aged care providers have been warned against “throwing apologies out to the wind” when an adverse incident occurs as this...
Aged care providers have been warned against “throwing apologies out to the wind” when an adverse incident occurs as this...
With the impending growth in home-based palliative care, it is essential that community care organisations have advanced care planning processes...
In AAA online's regular legal column, Julie McStay responds to a reader's question: When will a provider’s duty of care...
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