Home service complaints up slightly
Complaints about aged care services in the home have risen a fraction compared with 2022- 2023 with lack of consultation...
complaints
Home care complaints up
Complaints about home care services have risen slightly, a first-of-its-kind report from the regulator shows. Published by the Aged Care...
Poor consultation, communication top cause of complaints
Complaints made against home care providers continued to rise in the most recent reporting period. There were 2,446 complaints directed...
Report shows jump in aged care complaints
Complaints about aged care have increased by 23 per cent in the last year and 47 per cent since 2015,...
Consumers take complaints over home care fees to commissioner
Concerns over fees topped the list of home care complaints to the new Aged Care Complaints Commissioner in the first...