Home service complaints up slightly
Complaints about aged care services in the home have risen a fraction compared with 2022- 2023 with lack of consultation...
aged care quality and safety commission
Report showcases best-practice approaches to aged care
Keeping older people at the centre of all aspects of aged care is a key theme of feedback and recommendations...
Home care services under greater scrutiny
The aged care sector’s regulatory body is now assessing all services of home care providers in a single audit. The...
Comms, charges top home care complaints
Consultation and finances head the list of complaints received by the aged care regulatory body from in-home care clients, says...
Study the data and act, commissioner tells delegates
Regulatory body chief Janet Anderson urged delegates attending the Aged & Community Care Providers Association’s Queensland conference to study the...
Final call for feedback on quality standards resource
Stakeholders are being reminded there are only a few weeks left to provide feedback on the draft guidance documents for...
Governance compliance a concern, says regulator
Aged care providers need to lift their game when it comes to governance, according to the latest sector performance report....
Quality standards final draft released
The government has released the final draft of the strengthened aged care quality standards. Published online Friday by the Aged...
Home care complaints up
Complaints about home care services have risen slightly, a first-of-its-kind report from the regulator shows. Published by the Aged Care...
A third of audited home care services non-compliant
The number of complaints about home care services has fallen slightly while almost one in three services subject to a...
Regulator needs to better engage with sector, says report
The aged care watchdog needs to interact more with the sector, according to an independent review. Released on Friday, and...
Quality standards pilot in progress
The new strengthened aged care quality standards are currently being piloted to help the regulator adjust the way it assesses...