Professional Boundaries and Scope of Practice

Learning Outcomes

By the end of this course, you will be able to:

•   Explain the regulatory and legislative requirements for common home care job roles
•   Describe the guidelines of professional bodies in relation to home care job roles
•   Define professional boundaries and scope of practice and relationship to role and tasks
•   Identify and manage risk factors, including reporting breaches of professional boundaries
•   State the importance of professional codes of conduct, local policies and procedures
•   Define an organisational ‘Zone of Helpfulness’
•   Managing the ‘grey’ areas in role boundaries and scope of practice
•   Recognise staff behaviours and practices that lead to boundaries being compromised
•   Identify scope of practice issues for consumers with unstable health and/or complex needs
•   Describe duty of care in relation to the organisation and the staff member
•   State qualifications, job roles and assessment of skills required for roles and responsibilities
•   Identify indicative signs and managing inappropriate breaches
•   Communicate boundaries and scope of practice with consumers
•   Describe communication techniques to manage difficult conversations with consumers and staff