Managing Contractors, Suppliers and Consumer Reimbursements Workshop

Why take this course?

Contractor management. These two words are enough to send a shiver down the spine of most home care providers!  It’s one thing to get your own service model just right, but things can get a little dicey when it comes to ensuring that your external contractors are an extension of your in-house model.

We have designed this workshop to take you through best-practice in onboarding, managing and monitoring your external contractors and suppliers so that they help, not hinder, your performance (and that’s particularly important, come audit time).

Anna will also cover the approval and payment of reimbursements to HCP consumers, an everyday practice that has become a headache from a compliance perspective.  We will show you how to introduce a more rigorous process to protect everyone involved – consumers, contractors and you.

Workshop details

What you’ll gain:

·        The facts: explore the essential components of legislative requirements and quality standards relating to contractor management

·        The process: learn what’s required to onboard, manage and monitor contractors and suppliers in your organisation

·        The detail: using our handy reference guide, gain a clear understanding of the different requirements for independent contractors, staff members and non-staff members

·        The compliance stuff: explore the key ingredients required for developing Contractor Agreements and service requests, and how to work with contractors requested by your consumers

·        The tricky stuff: unpacking issues and processes surrounding reimbursements and payment of HCP funds into consumer bank accounts