Consumer-Focused Assessment and Care Planning

Learning Outcomes

By the end of this webinar, you will be able to:

•   Describe the mindset required for consumer-focused assessment and care planning
•   Communicate with consumers and their family/representatives to foster social and emotional engagement
•   Practice intentional listening to consumer’s needs, wants and preferences
•   Describe the requirements of the Aged Care Quality Standards for assessment and care planning
•   Outline examples of not-mets in relation to assessment and care planning
•   Apply the 6 steps to assessment and care planning
•   Determine the key elements that should be included in care plans to ensure consumer and family engagement
•   Recognise and incorporate cultural, spiritual and social needs
•   Incorporate consumer choice. assess capacity and unmet/unspoken needs
•   Select and use validated assessment tools
•   Formulate care plans that incorporate safety, risk assessment and management
•   Develop consumer-focused goals
•   Assess and plan for clinical and health-related needs
•   Evaluate and monitor care plans