Jun
30
Thu
Making Wellness and Reablement Work
Jun 30 @ 1:00 pm – 4:00 pm
Making Wellness and Reablement Work

Overview

In one webinar, you’ll have all you need to implement a result-oriented approach to wellness and reablement. This will include outlining the regulatory and program requirements. It will equip you with the skills and knowledge to incorporate wellness and reablement into assessment and care planning processes.

Learning Outcomes

By the end of this webinar course, you will be able to:

  •  Describe the requirements of the Aged Care Quality Standards and programs such as HCPs and CHSP.
  •   Explain the key principles of wellness and reablement.
  •   Incorporate wellness and reablement into assessment, goal setting, care plans and package design.
  •   Describe risk management and contingencies in medication management.
  •   Develop qualitative and quantitative outcome measures.
  •   Assess and manage risks.
  •   Embed a culture of wellness and reablement in policies and practices.
Jul
5
Tue
Supporting consumers with complex care needs in the home @ Online Webinar
Jul 5 @ 1:00 pm – 4:00 pm
Supporting consumers with complex care needs in the home @ Online Webinar

Overview

This webinar facilitated by our Nurse Practitioner Jacqui Culver will give you all the knowledge you need to ensure clients with high-prevalent, high-impact risks and high-intensity supports receive high-quality and safe care AND you as the provider are compliant with the requirements.

This webinar will equip you with the underpinning knowledge and skills to implement structured systems and processes that maximise the quality of care and minimise the risks, you will come away from this webinar with clarity, confidence and competence in developing a systematic approach to ensure your service, your consumers and your staff have a shared understanding of high-prevalent, high-impact and high-support risks.

Learning Outcomes

By the end of this webinar course, you will be able to support consumers with complex needs including:

ü  Describe the regulatory requirements and definitions for high-prevalence, high-impact/high-intensity supports.

  • Discuss the implications for clinical governance, monitoring and evidence-based practice.
  • Recognising deteriorating conditions and high-prevalent risks and risk assessment.
  • Identify strategies for training and supporting the workforce.
  • Manage duty of care and dignity of risk.
  • Describe strategies for clinical assessment and care planning.
  • Outline documentation, goal setting, referral and reporting protocols for at-risk clients
Jul
7
Thu
Dignity of Risk and Duty of Care in Home Care @ Online Webinar
Jul 7 @ 1:00 pm – 4:00 pm
Dignity of Risk and Duty of Care in Home Care @ Online Webinar

Overview

This webinar will provide you with a comprehensive understanding of how the dignity of risk and duty of care apply in home care.  It will enable you to manage high-risk consumer choices and preferences in a systematic way.  The webinar will also clarify what systems, practices and process are essential to managing dignity of risk and duty of care.  This webinar will explore case studies of common situations and how to methodically work through a process to manage these.

Learning Outcomes

By the end of this webinar course, you will be able to:

  • Explain the key definitions, legal framework and regulatory requirements.
  • Describe the key principles and current challenges.
  • Outline and apply legal, professional and expert opinion.
  • ü  Discuss assessment of duty of care.
  • Apply a risk management framework to dignity of risk.
  • Discuss and apply a practical approach to manage the dignity of risk.
  • Discuss case studies and how the principles of consent, capacity, and duty of care apply.
  • Describe processes for monitoring consumers at high risk.
  • Identify systems, practices and processes essential to managing dignity of risk and duty of care.
Jul
14
Thu
Engaging with Contractors/Suppliers @ Online Webinar
Jul 14 @ 1:00 pm – 4:00 pm
Engaging with Contractors/Suppliers @ Online Webinar

Overview

This webinar will clarify exactly what a service provider needs to have in place to meet the requirements of the Aged Care Quality Standards.   It will also equip you with a range of strategies to engage contractors/suppliers to ensure they are delivering service and supplies according to the needs of consumers and your service.

Learning Outcomes

By the end of this webinar course, you will be able to:

  •   Describe the requirements of the Aged Care Quality Standards in relation to sub/contractors.
  •   Identify causes of example ‘not-mets’ related to contracting.
  •   Describe the potential risks of clinical care delivery.
  •   Develop a contract and terms of engagement for the delivery of high-risk clinical care.
  •   Select and engage sub/contractors to deliver clinical services.
  •   Assess and monitor the performance of sub/contractor staff.
  •  Establish communication protocols between the relevant parties.
Jul
19
Tue
Train-the-Trainer in Home Care @ Online Webinar
Jul 19 @ 1:00 pm – Jul 25 @ 4:00 pm
Train-the-Trainer in Home Care @ Online Webinar

If being a trainer is only a small part of your role, delivering engaging training can be challenging?

Learn all the basics to not only survive, but actually thrive in your training role. All skills are focused to help you as trainer deliver a complete and comprehensive training session. Using a step-by-step guide along with tips and tricks you will come away with confidence and a suite of new skills to improve your training.

How can we deliver results for you and your organisation?

In this training, you will come away with tools and skills to ensure your training enhances the performance of staff and achieves outcomes for consumers.

What will this training include?

  •   Adult learning principles.
  •   ADDIE training and development framework.
  •   Gagne’s nine events of learning.
  •   Delivery of short toolbox training sessions.
  •   Learn questioning techniques that builds on existing knowledge.
  •   Support and engage resistant learners.
  •   How to deliver great presentations.
  •   A range of useful activities your learners will love
Aug
2
Tue
Be ‘Quality Review’ Ready! @ Online Webinar
Aug 2 @ 1:00 pm – 4:00 pm
Be 'Quality Review' Ready! @ Online Webinar

Overview

This webinar will enable you to prepare your service for a successful Quality Review.  You will come away with practical strategies, knowledge, and skills to enable your service to confidently demonstrate compliance.  You will hear about the most common mistakes and areas of not-met, so you can be fully prepared.

This webinar will include practical examples, best practice case studies, and unpacking the Standards.  You will also know what to expect during the Quality Review and what you can do to positively support the process.

Learning Outcomes

By the end of this webinar course, you will be able to:

  • Describe the Aged Care Quality Standards and the Quality Review process .
  • Prepare a risk-based internal audit plan and conduct a self-assessment.
  • Identify the right information to have readily available for an audit at any time.
  • Prepare the workforce to demonstrate compliance.
  • State the most common ‘not-mets’ and know how to prepare for these.
  • Demonstrate compliant performance during the Quality Review.
Aug
16
Tue
How to have ‘Difficult’ Conversations in Home Care @ Online Webinar
Aug 16 @ 1:00 pm – 4:00 pm
How to have 'Difficult' Conversations in Home Care @ Online Webinar

Overview

This webinar will explore how to prepare for, initiate, and have difficult conversations. There are many topics that can be challenging to approach such as declining health, end-of-life care, coming to terms with a serious diagnosis, sexuality, or the death of a loved one. You will come away from this webinar with the confidence to understand emotional responses and apply a range of strategies and techniques to tackle difficult topics.

Learning Outcomes

At the end of this webinar, you will be able to:

  •   Describe emotional responses experienced by consumers and the workforce.
  •   Define the 10-step approach for difficult conversations.
  •   Apply the guidelines for breaking ‘bad’ news.
  •   Describe a strengths-based approach to opening questions.
  •   Outline conversational strategies that empower consumers.
  •   Explain approaches to managing and overcoming negative reactions.
  •   Describe techniques for transforming difficult conversations into positive outcomes.
Aug
23
Tue
Assistive Technology in Home Care @ Online Webinar
Aug 23 @ 1:00 pm – 4:00 pm
Assistive Technology in Home Care @ Online Webinar

Overview

This webinar provides you with a comprehensive overview of the implementation of assistive technologies. The webinar is designed to help you unlock the potential advantages of using assistive technologies. You will come away from the webinar with a new understanding of how to position and prepare your organisation for assistive technologies. You will know the barriers and challenges to expect and how to overcome them. In summary, you will come away from this webinar fully prepared to implement assistive technologies.

For this webinar, we welcome our guest presenter, Nathan Betteridge, Chief Operating Officer and Co-Founder of Lookout.

By the end of this webinar, you will be able to

Describe assessment of consumers for types and applications of assistive technology use:

  •   Develop a plan for the acquisition and installation of digitally-enabled technologies that use software for the purpose of supporting consumer independence, care, monitoring, functioning, risk management, or social support.
  •   Identify resourcing, training, and support required for digital technology.
  •   Describe assistive technologies for enhancing the quality of life and connectedness.
  •   Describe strategies to overcome barriers and challenges of implementing technology.
  •   Explain the step-by-step process of planning and implementing assistive technologies.