Boosting knowledge of consumer rights under CDC
The Australian Competition and Consumer Commission is undertaking a CDC aged care project with the aim of educating consumers about...
Providers
Project to canvass views on “cashing out” home care budgets
A new project is underway to capture older people’s experiences of self-management and their interest in a cashed out funding...
CDC driving increase in complaints
Complaints about community aged care account for a growing share of concerns received by the Aged Care Complaints Commissioner, new...
Urgent calls to tackle home care wait list
Providers, sector peaks and academics have expressed concern over the 89,000-long wait list for home care and urged the Federal...
Home care data reveals 90,000 package shortfall
Nearly 90,000 older Australians approved for a home care package are unable to access the care they need, the first-ever...
Will you be on the hook for clients’ overspending?
The rise of online care worker platforms and increased levels of self-management mean providers should take steps to minimise the...
Home care system troubles ‘compounding’, says peak
Industry peak body Leading Age Services Australia is calling on the Federal Government to address a series of significant implementation...
Trial develops valid tools for assessing reablement
Home support providers now have access to a suite of tools to help them measure the impact of their wellness...
Rising to the challenge
Consumer-focused reforms are demanding new workforce skill sets and service models, provider CEO Cheryl De Zilwa tells Community Care Review....
Pressure mounts for government to act on home care waitlist
The Department of Health has not met its July deadline for the release of data on the new national queue...
Smartphone app helps staff ask better questions
A new app has been launched to support aged and disability care workers to adopt a person-centred approach in their...
Home care fee arrangements under the spotlight
More than half of home care providers are charging consumers less than the maximum basic daily fee amount and 22...