Free webinar on care for Forgotten Australians

The event will benefit aged care leaders, educators, quality managers, and senior clinicians seeking further insight into delivering trauma-aware services.

A one-hour online event on for aged care, allied health and health professionals aims to help improve aged care services for Forgotten Australians and Care Leavers by sharing information, training and resources.

The webinar will give leaders, educators, quality managers and senior clinicians in aged care insights into learnings from the Real Care the Second Time Around program, which developed co-designed free training and resources designed to support trauma-aware care for Care Leavers – the 500,000 children placed into institutional and out-of-home care in Australia in the last century.

RCSTA – which was developed by South Australian aged care provider Helping Hand and partners – supports providers to deliver trauma-aware services and gives Care Leavers practical information about the questions they can ask and what to expect in aged care.

Chris Stewart

Helping Hand chief executive officer Chris Stewart said the webinar was an important one to consider for aged care professionals.

“They will hear from Jan, who will share her lived experience as a Forgotten Australian, and they will also hear a case study of an aged care organisation sharing practical insights into their experience of embedding trauma aware and healing informed care,” Mr Stewart told Community Care Review.

“This work is critical as the sector prepares to embrace strengthened standards, which have an emphasis on diversity, lived experience, and delivering trauma aware and healing informed care.”

The program’s e-learning module was developed in collaboration with The Australian Institute of Social Relations, Relationships Australia South Australia, and Elm Place and provides an introduction to understanding the impacts of childhood trauma for people now entering aged care.

It aims to assist aged care professionals to have respectful and inclusive conversations with older people with a background of trauma.

Other resources include:

  • 10 questions Forgotten Australians can ask when looking for residential aged care
  • a publication to assist providers working with Forgotten Australians
  • information on how to support clients to develop one-page individual stories that can follow them through the aged care pathway
  • Helping Hand’s position statement regarding Forgotten Australians.

A new resource will be launched during the webinar, which already has over 400 registrations, said Mr Stewart.

“The webinar will enable organisations and aged care professionals to take positive steps and access a range of free resources, which have been co-designed with Forgotten Australians, including a new 10-step online toolkit which will be launched at the webinar,” Mr Stewart said.

“Resources are accessible and meaningful for the sector and will help shape the way aged care meets the needs of older people through person-centred care into the future.”

The webinar takes place on Friday 15 November from 11:00am -12:00pm ACDT.

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Tags: Care Leavers, Elm Place, Forgotten Australians, helping hand, RCSTA, Relationships Australia South Australia, The Australian Institute of Social Relations, trauma awareness, trauma-training, webinar,

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