In-home QI feedback wanted

The expansion of the quality indicator program will only apply to Support at Home providers.

Stakeholders are invited to provide feedback on the quality indicators proposed for the home care sector.

Scheduled to commence not before 1 July 2026, the QIs – already a requirement of the residential aged car sector – will only apply to providers under the new Support at Home program, slated to start 1 July 2025.

“We are expanding the National Aged Care Mandatory Quality Indicator Program into in-home aged care … Quality indicators measure and monitor critical areas of care for older people,” said the Department of Health and Aged Care. “We are consulting to develop realistic and practical quality indicators for in-home aged care.”

Anyone can participate in the consultation process, including:

  • aged care providers
  • aged care workers
  • older people, their families, representatives, and carers
  • sector peaks, associations, and unions
  • researchers and experts
  • people interested in Australia’s aged care system.

Participants are encouraged to read the consultation paper before they provide input through the department’s Consultation Hub.

The consultation period began on 28 May and will finish on 9 July.

Once the consultations have concluded and feedback has been assessed, a pilot program of the in-home QIs will be rolled out across the country.

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Tags: consultation, quality indicators, Support at Home,

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