A free workforce advisory service has been launched to help aged care providers attract, retain and skill their workers.

Richard Colbeck

The federally-funded service, which will provided by professional services consultants PricewaterhouseCoopers, is aimed at helping providers ensure high quality personalised care.

Providers who submit an application will have the opportunity to participate in a workshop and receive a personalised report containing recommendations, as well as a six-month follow up.

Workforce planning advice will be tailored to individual service needs and could include recommendations for widening the search for new workers.

The confidential service will help providers develop coordinated service-level workforce training and skills plans, Aged care services Minister Richard Colbeck said.

“This will be an important step in building a world-class aged care workforce for Australia,” Senator Colbeck said. 

“It will help aged care workers to acquire qualifications and training which will enhance their skills and knowledge and improve their career opportunities. It will support providers to implement workforce planning into business-as-usual.

“It will help ensure senior Australians receive the individual, quality care they need.”

The Workforce Advisory Service comes in response to the aged care royal commission’s recommendation to fund education and training to improve the quality of care.

The service is available to both home and residential aged care providers.

Providers can apply to use the service  here.

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