Provider launches digital care management system

Home care provider Five Good Friends has launched a digital care management software solution that it says will help improve the delivery and transparency of care.

Five Good Friends, which was founded in 2016 by a group of entrepreneurs, says the Lookout software is built on its own experience as a provider of digitally-enabled home care.

CEO Simon Lockyer says the software is unique in that it’s the only digital care management platform built in-house by a care provider for care providers.

He says the system uses smart technology to solve inefficiencies, manage frontline staff, give clients greater control and help family members and informal carers stay better informed.

It also uses remote monitoring to detect changes in a client’s  health and wellbeing and can alert care managers if anything is amiss.

Mr Lockyer says the final report of the Royal Commission has highlighted the importance of technology in driving transformative change.

“Many recommendations contained in the Commission’s final report will be only achieved through the adoption of technology and digital care management systems,” he said.

“The sector comprises many committed and caring people who go to work every day to make a positive impact but are being let down by their technology, tools and systems.”

 Lookout was developed by Five Good Friends software engineers in Australia over four years and 750,000 hours of care.

It currently monitors over 15,000 monthly home visits around Australia.

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