New tech solutions for NDIS providers

Adelaide-based HealthTech company Lumary has launched a new scalable software product designed to help smaller disability providers reduce admin and manage growth.

CM Lite, designed specifically for NDIS service providers who are just starting out, includes contract management, claim funding, regulatory compliance and participant and workforce management features.

It was piloted with providers before its launch to ensure it was hitting the target, CEO Joseph Mercorella says.

Mr Mercorella says the disability sector remains largely hamstrung by manual operations, a lack of transparency, incompatible systems and paper-based data collection.

“In this climate, if businesses cannot adapt to new technologies and leverage off them in order to improve their offering, then it is unlikely they will survive,” Mr Mercorella says.

“Challenges such as not having a single source of truth, inconsistent or lack of collaboration with participants and their support network, inflexible systems and providers not owning their own data, means that the consumer suffers the most. “

As well as seeking to cover all key aspects of NDIS management, the tool allows users to migrate to other products offered by the company as businesses and customer bases grow.

Packaged solutions

Meanwhile, WA tech startup Illuminance Solutions has partnered with Wiise on a new end-to-end service delivery platform for the disability services sector.

Illuminance has integrated the finance and payroll functionality of  the KPMG-developed Wiise accounting and ERP solution into its AvantCare customer management system, saying this will save NDIS providers time and cost by having a packaged solution.

“Care workers need to be sure that they have the tools available to provide services to those in need, no matter what the circumstances, and the service provider needs to keep control of its costs with up to date information to make key decisions rapidly,” CEO Nilesh Makwana said.

Wiise Managing Director Jonanthan Attia says the collaboration will save the already strapped disability sector time and costs associated with implementing separtate systems.

“Businesses should be collaborating to create better, more efficient systems. Wiise identified the opportunity to do so with illuminance, and we believe this complete solution will make a significant difference for our customers,” he said.

Both companies offer special subscription licenses for non-profit organisations.

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