To apologise or not? When sorry seems to be the hardest word
Aged care providers have been warned against “throwing apologies out to the wind” when an adverse incident occurs as this...
Day: September 5, 2018
Aged care regulation: lessons from England
Australia can take some lessons from England’s experience as it moves towards the establishment of a quality commission for aged...
Public consultation opens on charter of rights
Aged care providers are being invited to have their say on a draft Charter of Aged Care Rights which both...
Palliative care project helps keep loved ones at home
A new community palliative care project is helping people be cared for and die at home. Most palliative care patients...